Account and data deletion
If you would like to close your DaPOS account and request deletion of your personal data, this page explains how to do so.
What to include in your request
To help us process your request efficiently, please include the following information when contacting us:
- Your full name
- The email address associated with your DaPOS account
- Your business name as registered in DaPOS
- A clear statement requesting account closure and data deletion
How to contact us
Send your deletion request to us using one of the following methods:
Email: hello@dapos.co.tz
Phone: Available on request
Verification and retention
Your deletion request will be subject to identity verification to ensure that the request is coming from the account holder. We may need to ask for additional information to confirm your identity before processing the request.
Certain data may be retained after account closure where required by applicable legal, tax, or accounting obligations. We will inform you if any data must be retained and the reason for retention.
Please note that submitting a request does not automatically mean all data is immediately deleted. The process may take time to complete, and we will keep you informed of the status.
Last updated: 2026-10-10